问题详细描述(症状)

“TCP Port Busy” error message. Cannot access the printer via the PrintNet Enterprise Software.

问题回复解答

可能原因分析

需要将打印机的“PNE Port”选项设置成“Ethernet”。

推荐解决方案

开启打印机上的PNE端口。

  • SL5000r/T5000r series:
  • Unlock the front panel, and press the menu key until PRINTER MGMT is displayed. Press the [down arrow] key until “PNE Port” is displayed. Press the [right arrow] key until “Ethernet*” is displayed, press [Enter]. This change is global to the printer, and takes effect immediately.
  • P7000 series printer:
  • Unlock the front panel, and press the [right arrow] key until PRINTER MGMT is displayed. Press the [down arrow] key until “PNE Port” is displayed. Press the [right arrow] key until “Ethernet*” is displayed, press [Enter]. This change is global to the printer, and takes effect immediately.
  • SL4M, T4M:
  • First ‘Enable’ “Admin User” under the PRINTER SETUP front panel menu. Under the INTERFACES menu, go to sub-menu ‘Printer Mgmt’, and press [Enter]. Set the PNE Port = Ethernet*. This change is global to the printer, and takes effect immediately.