问题:TCP Port Busy error message

分类标签:打印机软件程序

“TCP Port Busy” error message. Cannot access the printer via the PrintNet Enterprise Software.

问题解答

Possible Cause

The Printer needs to have the “PNE Port” option set to “Ethernet”.

Recommended Solution

Enable the PNE Port on the printer.

  • SL5000r/T5000r series:
  • Unlock the front panel, and press the menu key until PRINTER MGMT is displayed. Press the [down arrow] key until “PNE Port” is displayed. Press the [right arrow] key until “Ethernet*” is displayed, press [Enter]. This change is global to the printer, and takes effect immediately.
  • P7000 series printer:
  • Unlock the front panel, and press the [right arrow] key until PRINTER MGMT is displayed. Press the [down arrow] key until “PNE Port” is displayed. Press the [right arrow] key until “Ethernet*” is displayed, press [Enter]. This change is global to the printer, and takes effect immediately.
  • SL4M, T4M:
  • First ‘Enable’ “Admin User” under the PRINTER SETUP front panel menu. Under the INTERFACES menu, go to sub-menu ‘Printer Mgmt’, and press [Enter]. Set the PNE Port = Ethernet*. This change is global to the printer, and takes effect immediately.

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