问题详细描述(症状)

想在微软公司的服务器操作系统Windows 2003 Server上为普印力的工业级打印机安装Vista 64位设备驱动程序,但无法通过Windows自带的驱动安装设置向导来安装。具体表现是:打印机设备驱动程序的安装过程结束后,会弹出对话框窗口,提示安装错误的信息。请问该怎么办?

问题回复解答

可能原因分析

很可能是因为Windows操作系统下的安装程序有问题,建议用人工方式来手动安装打印机驱动程序。

解决方案推荐

手动安装打印机驱动程序的步骤:

Create a subdirectory to hold the driver files. Open a DOS CMD window and run the driver setup program with the command line parameter /EA dialog window will be displayed asking the user where to extract the driver files. Point to the previously created subdirectory. After the files are extracted, run the Add Printer Wizard and chose “Have Disk”. Point to the subdirectory where the driver files are extracted.

This procedure should install the driver. If Windows can’t find a file during the driver install, search a subdirectory for the file Windows is looking for.